When a business grows, one WhatsApp number is suddenly answered by several people — and without care, messages get missed, doubled, or crossed. Relay is the switchboard behind that number: it routes each conversation to the right pair of hands and keeps the whole team in step.
One line to the customer; many careful operators behind it, none of them stepping on the others.
What it does
01One customer-facing number answered smoothly by a whole team
02Conversations routed so nothing is missed or answered twice
03Several accounts kept in step behind a single line
▸For the curious — the making of it
A multi-account WhatsApp relay: Fastify with BullMQ queues over whatsapp-web.js. A companion multi-user web client, Whatsup, sits alongside it.
